Fairway Maritime LLC has processes in place for all claim scenarios and has refined these processes to minimize the amount of involvement needed by our clients while ensuring claims are handled in a professional and timely manner. The below are our basic sample processes for three scenarios. These processes can be amended depending on client needs such as internal controls, required approvals, etc.
Process for Owner's Claims Initiated by Fairway
Process for Trader's Claims Initiated by Fairway
Process for Claims Received by Fairway